Privacy Policy

Effective Date: September 2, 2025
Last Updated: September 2, 2025

Neuro Football LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

  • Personal Information: name, email address, phone number, parent/guardian name (for minors).
  • Feedback & Forms: responses to questionnaires, intake forms, or surveys.
  • Payment Information: processed securely through third-party providers (e.g., Stripe, PayPal). We do not store full payment card details.
  • Technical Information: website usage data, IP address, browser type, cookies (via Squarespace/Google Analytics).

2. How We Use Your Information

We use your information to:

  • Provide coaching, video analysis, and academy services.
  • Communicate about sessions, programs, and updates.
  • Process payments and manage bookings.
  • Improve our Services through feedback.
  • Send newsletters, offers, or educational content (opt-out anytime).
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your information. We only share your data with trusted third-party providers as necessary to deliver Services:

  • Stripe/PayPal – payment processing
  • Squarespace – website hosting
  • Google Drive/Zoom – storage and session hosting
  • Mailchimp/MailerLite – email communication

4. Children’s Privacy

  • Our Services are directed at athletes aged 10–18.
  • If you are under 13, you may not provide personal information directly to us. All information must come through a parent/guardian.
  • Parents/guardians must consent to and supervise minors’ participation.

5. Data Storage & Security

  • Data is stored securely in Google Drive and other reputable cloud services.
  • We use encryption, restricted access, and two-factor authentication.
  • No method of internet transmission is 100% secure; we take industry-standard precautions.

6. Your Rights

You may:

  • Request access to the personal data we hold.
  • Request corrections or updates.
  • Request deletion of your information.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at [your NF email].

7. Cookies & Tracking

Our website may use cookies and analytics tools to improve functionality. You can disable cookies in your browser settings, but some features may not work properly.

8. Data Retention

  • Client agreements, waivers, and intake forms: up to 5 years after last service.
  • Financial/payment records: up to 7 years for tax/legal compliance.
  • Feedback forms: retained for training unless deletion is requested.

9. Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

10. International Users

If you access our Services from outside the United States, you consent to the transfer and processing of your information in the United States.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will change; continued use means acceptance of changes.

12. Contact

Neuro Football LLC
Email: [your NF email]
Phone: [your phone]

Change Log

- v1.0 (2025-09-02): Initial publication.